Client Comments

Investa3a“I was really impressed with Mike and his team’s approach during our team’s session. It was incredibly practical, and really honed in on the specific behaviours we wanted our people to get better at. They were able to see what best practice looks like, then practice until they felt comfortable applying the skills in the real world. We will definitely book the team for future sessions, and already look forward to the next one!”
- Hanan Campbell, CEO, Investa

JohnDeMargheritiWe contracted Mike to help our managements teams across a diverse group of companies; BigWorld, Micro Forte and the AIE. Mike was able to teach our senior management effortless approaches to interpersonal communication designed to bridge cultural divides through the use of specific words and phrases that can be applied in every day conversations.

I would highly recommend Mike Jenner to any organisation that wishes to improve the effectiveness of their management team.
- John De Margheriti, Executive Chairman & CEO, Academy of Interactive Entertainment

Telstra2“I really appreciated that the in-flu-ence coaches are actually business professionals in their own right, rather than HR types or academics. They have experience running businesses of their own, so they understand the reality. They’ve been in our shoes – making tough decisions, and having to live with the consequences. This gives their coaching and advice so much more credibility.”

- Brett Burgess, General Manager, Telstra

MattTapper1“There are a myriad of corporate coaches available, and most with very useful content. What made Mike’s session so different was not the what, but the how.

Rather than just preaching and presenting, Mike actually put us to work. We were doing, doing, doing the entire session. And that practical experience (and feedback along the way) has made a real difference in the way our team has built their skills and applied them in their everyday working lives. Thanks, Mike!”
- Matt Tapper, National Marketing Director, Lion Company

BNPParibas2“The honesty and passion that Mike instills in his classes allows a learning environment to evolve that is disarming, confronting and most critically effective.”
- John Keith, Managing Director, BNP Paribas

Jason Wilby“in-flu-ence worked closely with us to create a fully customised program, which was specific to our organisational needs. It meant that we could pull on their vast resources to create something that was really meaningful and relevant.

The overwhelming feedback was that the session was hugely valuable, a great use of time and highly practical. Thanks to the team for their help in making a difference to our organisation.”
- Jason Wilby, Corporate Strategy Consultant, Sixty Forty

Telstra2“Would I recommend in-flu-ence? Of course, 10 out of 10 and I know I speak on behalf of the entire team when I say we look forward to our next engagement.”
- Kingsley McGarrigle, General Manager, NSW Government Sales, Telstra

chicago1University of Chicago Student Excerpts

“You truly are a great role model as an example to follow of a highly effective coach. I have never met anyone as observant as you are and as perceptive. You seem to know people better than they do themselves! When you give feedback it is not only timely but also extremely motivating, sincere, accurate, and the suggestions you give are highly actionable and achievable. Your good humor makes listening to your coaching very easy and enjoyable and your energy and enthusiasm are extremely motivating.”
-Nick Ahmon, Manager, Strategy Consulting

“Mike is one of the most inspirational people that I have ever met. Mike’s energy is contagious and represents a unique asset.”
-Will Keaten, Hedge Fund Analyst

“You are an incredible presenter and facilitator of discussions. As someone famous once said – sometimes it is better to simply lead by example. I truly feel fortunate to have had the opportunity to learn from the simple process of observing one of the most dynamic speakers that I have ever witnessed.”
-Irina Libon, Research Analyst

“Very insightful comments on all aspects of facilitation: he will come up with great helpful comments for people of all skill levels…from the low to very high. For the people with lower skills, he will give them great feedback on how to improve. For the more highly skilled people, he will ‘surprise’ them by giving them feedback on areas to improve that they weren’t even aware of.”
-Mike Molnar, Strategy Consultant

“Truly tremendous sense of perception. Is able to watch/engage in conversations or presentations at several different levels, constantly evaluating the tone/mood/details of the conversation. This enables him to coach very effectively.”
-Logan McDougal, Strategy Consultant

“Insight: You are remarkable in getting to the core strengths and areas for development that each of us struggle with, but more importantly, in developing actionable solutions to move forward with.”
-Mike Nolte, Strategy Consultant

“Running individual coaching sessions: coaching sessions with Mike are valuable for two reasons – the actual coaching that takes place, and the learning experience of how to run a good one! His use of questions and silence is outstanding when encouraging me to get to the root cause. Also, his assistance in the development of action planning and other coaching comments really make you leave on a high note.

Feedback: I always hate it when I’m NOT exceptionally prepared and then Mike watches me because it’s such a waste to have him cherry-pick all of the stuff that I already know I need to fix. The bottom line is that no matter where you are at a skill, Mike picks up the couple of things that really seem to take it higher.”
-Max Eckman, Strategy Consultant

“Energetic, motivational, and inspiring. MJ makes you want to bring your ‘A’ game not for fear of failure, but because you want his insights after you’ve felt you’ve given it your best shot.”
-Keith Kooman, Business Devt Manager

“Mike, your energy is unfathomable to a strong “I” like me. It makes people excited about what we’re doing and eager to participate. Your skill level is obviously inordinately high in all the areas we’re working and you’re very effective at communicating often overlooked nuances in many areas.”
-Matt Hammerstein, Snr Mgr, Strat Consulting

“Ability to motivate, energize, and get rational people to do what ever the hell he wants!”
-Karl Stark, Strategy Consultant

Corporate Client Experience Excerpts

Overall

“This course will amaze any individual who wants to become a better leader.”
-R. Bassett, Programme Controller

“As managing director of this practice, I can already see the results of the two groups of consultants that have gone through this program. They are speaking a new language – one that I am excited to see all of us use – that of thorough and open communication – through active listening and the giving and receiving of feedback in the most positive manner.”
-Al Haight, Managing Partner

“This program contributed immensely to the effective interaction of our team.”
-Dave Howe, Manager

“If I was in any doubt before that “leaders are not born but made by mastering leadership skills” then I am no longer. This course provides that extra edge!”
-Brian Jackson, Medical Research

“I’ve been to many training programs through (-) and my previous employer and I will have to say this program has the most practical utility of any program I have ever attended. I particularly like the role-plays because it allowed me (us) to put into practice the theory discussed instead of just hearing about how we ‘should’ do something.”
-Ken Crow, Senior Manager

“Even if one thinks they understand co-workers’ styles/personalities, these sessions bring a higher level of understanding in an upbeat, hands-on, stimulating environment with a great facilitator. Thanks Mike!”
-Rebecca Finn, Village Manager

Specific Skills/Methods

“Wow! The specificity of the skills. But to choose one area I would have to say ‘giving feedback’ was the most outstanding because it will affect my life the most. I can see how much more powerful sharing ‘what is going on’ is than hiding it under the carpet.”
-Karen Farino, Office Manager

“The tools and skills taught in this course are simple. They can be used daily in professional situations. The 360° feedback is useful for anyone who wishes to improve.”
-V Pongpairochana, Project Manager

“In comparison with other courses, real skills are developed rather than an accumulation of knowledge.”
-Peter Richardson, Section Head

Delivery

“Mike is awesome. He really knows how to get ‘into’ a group and provide immediate input and impact. I was really impressed by how much better each of us became in such an abbreviated time frame and that’s entirely because of Mike.”
-Karen Farino, Office Manager

“Feel what they teach, able to transmit leadership skills through their own leadership style, are focused on results, master the models but reach almost perfection when dealing with human-related situations.”
-Frederic Wohlwend, Director

“Clear, concise and wonderfully enthusiastic manner in which he presented the material and coached the role-play situations.”
-David Barber, Corporate QA Manager

“I was really impressed with Mike and his team’s approach during our team’s session. It was incredibly practical, and really honed in on the specific behaviours we wanted our people to get better at. They were able to see what best practice looks like, then practice until they felt comfortable applying the skills in the real world. We will definitely book the team for future sessions, and already look forward to the next one!”

“in-flu-ence worked closely with us to create a fully customised program, which was specific to our organisational needs. It meant that we could pull on their vast resources to create something that was really meaningful and relevant. The overwhelming feedback was that the session was hugely valuable, a great use of time and highly practical. Thanks to the team for their help in making a difference to our organisation.”

“I came into the session with in-flu-ence very sceptical. Having spent decades in the industry, I’ve sat through my fair share of management workshops. However, within the first five minutes, I was pleasantly surprised – Mike had my attention. Rather than listening to a lecture about the latest buzzword and why it’s so important, we actually did stuff. After speaking to Mike, I’ve come to learn that he focuses on ‘skills development’ rather than ‘knowledge transfer’. So not only was it fun and engaging, but we actually improved our skills throughout the session. I now don’t just know more about the importance of feedback – I’m actually getting good at giving it. It was a refreshing change, and I’m excited for the next session to see what else Mike has up his sleeve.”

“Our team came out of the session with in-flu-ence with a new sense of camaraderie, and I’ve seen a noticeable shift in enthusiasm within the executive team. Since the workshop, I’ve overheard quite a few water cooler conversations about ‘confronting feedback’ and ‘setting expectations’ – which is quite satisfying! There’s a new shared language among the group, and it’s become a real point of passion. Thanks for your help in revitalising our team.”

“There are a myriad of corporate coaches available, and most with very useful content. What made Mike’s session so different was not the what, but the how. Rather than just preaching and presenting, Mike actually put us to work. We were doing, doing, doing the entire session. And that practical experience (and feedback along the way) has made a massive difference in the way our team has built their skills and applied them in their everyday working lives. Thanks, Mike!”

“Our team got so much out of the session with in-flu-ence. Mike and his team were extremely approachable and engaging, and created an atmosphere that was relaxed and safe. Being able to fail (and therefore learn) together made our learning trajectory so much greater.”

“I really appreciated that the in-flu-ence coaches are actually business professionals in their own right, rather than HR types or academics. They have experience running businesses of their own, so they understand the reality. They’ve been in our shoes – making tough decisions, and having to live with the consequences. This gives their coaching and advice so much more credibility.”

“My biggest take away from the session was just how critical it is to confront unacceptable behaviour the first time it happens, and not let it slide (the seemingly easy way out!). I also now have a really clear framework to use when I need to confront, and most importantly, I got in a bunch of reps where I actually practiced confronting my peers. I feel so much more competent in having confronting conversations, and my confidence to be able to handle situations like that is now off the charts. (Watch out!)”

“We got so much out of the session with Mike, but what I really appreciated was his willingness to continue to work with us after the sessions. He and his team’s readiness to work with our team, both as a group and one on one, really speaks to their commitment to making a difference – not just making a dollar.”

“While I never thought we were a disconnected team before the workshop, I’ve since noticed a real difference in the relationships among the leadership team. “Glue” has become the new buzzword, and everyone is really conscious of the importance of building great relationships. More importantly, each of us has really come a long way in building the skills we need to achieve this, and we’re committed to helping each other along the journey.”

“Of course I’d heard about the importance of feedback before Mike’s session, but I’d generally put it in the bucket of ‘performance management’. However, when Mike told us about his ‘silver bullet’: catching people doing things well, and giving them feedback on it – I think there was a collective ‘a ha!’ moment in the room. To get that concept, and then to practice doing it effectively, was worth every penny, even without considering any of the other content.”